telecoms > microsoft integration

Microsoft Teams integration

Make communication seamless all in one platform.

Introducing iPECS2Teams

iPECS2Teams allows us to integrate Microsoft Teams with the award winning iPECS Cloud hosted VoIP platform by Ericsson-LG. Through Microsoft Teams integration, you can bring all users into one platform making voice, messaging and collaboration seamless and available all in one space.

Streamline communications with iPECS2Teams

Simple, stress-free installation, iPECS2Teams can be up and running in minutes and doesn’t require any additional software or hardware. Integration is quick and simple to set-up, allowing you to make and receive calls via both the Microsoft Teams PC desktop and mobile applications. By integrating both systems, you eliminate the need to switch between two separate systems, enhancing efficiency and productivity as your as your staff have direct access to an easy-to-use interface for all their voice calls, video calls, conferencing and collaboration needs.

Why do customers use iPECS2Teams?

iPECS2Teams allows you to retain your existing business phone numbers and use them within Teams, whilst still maintaining the full functionality of a telephone system in the background via IPECS Cloud, including: make and receive calls, call recording, hunt groups and adjusting system settings via the iPECS Cloud Management Portal. You can even retain your traditional desk phones if you prefer, the choice is yours!

Microsoft Teams Integration Includes…

Voice Calls
Make and receive voice calls from Teams directly from the PC or mobile app

Retain business phone number
Keep existing business phone numbers, extensions numbers & ring groups

Fast, simple installation
iPECS2Teams is quick and easy to set-up. Make business calls via Microsoft Teams with no additional hardware or software needed.

Call recording
Record all calls made via Microsoft Teams for future reference and training opportunities.

Call reporting
In-depth call reporting and statistics are available via iPECS Analytics, keeping you informed and in control.

Retain your existing desk phones or if preferred, choose to go handset free.

Karen Powell
Karen Powell
We've been working with Redline for a number of years. They manage all of our phone systems including our company mobiles. We have always found the service exceptional with very friendly staff who always go the extra mile. Highly recommended. MD CXCS
Atrium Conservatories
Atrium Conservatories
Redline were so efficient from first contact right up until installation. They assisted with some teething problems following installation (not teething problems with the new installation but problems caused by our existing technology). They've saved us a fortune already as we as a company were paying over £350 a month for our telephone contract but now we're paying a fraction of that. Highly recommend. Special thanks to Holly and Jake
Alistair Leary
Alistair Leary
Excellent service from start to finish. Great customer service skills, very knowledgable with any technical help required. Would highly recommend. Alistair Leary Serenity Funeral Services Hereford
sylvie Mills
sylvie Mills
Redline are an amazing company who never fail to provide exactly what you need in terms of business and personal communications. Where every major telecoms company failed us, Redline resolutely worked to find a solution and saved my business thousands and helped me provide a very important service to vulnerable clients. Highly recommended, they are my go-to providers now and I will not change. 10 out of 10.
Julie Bagley
Julie Bagley
We recently had a new phone system installed by Redline, their service was excellent and the engineer Rhys was helpful, polite & explained how to use the system concisely & patiently, thank you Rhys
Jack Rodell-jones
Jack Rodell-jones
Been with redline for over 3years now and the service has been perfect. Alex Simmonds utilised his wealth of knowledge to find us the perfect package he knew would be right for our business. Installation and aftercare have been stellar with every issue dealt with within minutes. Highly recommend this local company that has the service to match the market leaders!
We have just updated our phones and changed the network supplier with the help of Redline Telecom. Their service was excellent without any limit on their time spent ironing out all of the issues associated with a new phone set-up. The engineers Rhys and Jake were excellent the day of installation. I would recommend Redline Telecom without hesitation.
Sarah Morant
Sarah Morant
We had a great experience when changing our phone system recently. Rhys was particularly helpful and patient and went through the new processes in great detail. Thank you.
Toni Barnett
Toni Barnett
We use Redline for all our phone and internet requirements. Customer service is amazing, very reliable, always willing to go that extra step. Highly recommend. Jake especially has been so patient and helpful when fitting our new telephone system. Thank you.

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