Cloud Phones
Telephone Systems
Inbound Call Management
Lines & Calls
Mobile Solutions
Call Us
Email Us
Look Us Up
Tweet Us

Signup for

Redline Telecoms News

Cloud Phones

We are experts in Cloud Phones VOIP

With the closure of the traditional BT Openreach PSTN & ISDN traditional telephone network scheduled for 2025, more and more businesses are starting to move towards fully hosted cloud phones systems. We have already helped over 500 businesses make the switch to a cloud phones.

Not only do the latest VOIP (Voice over Internet Protocol) systems have exceptional call quality but they are packed full of features giving your business the perfect call handling experience and great flexibility.

Gone are the days where staff are simply tied to one desk. With a cloud phones system you can use your desk phone from anywhere with a broadband connection. Better still, mobile phone and PC integration allows for full remote working capability where you can easily make and receive calls on your business phone system no matter where you are in the world. Our award-winning cloud phone system solution (iPECS Cloud by Ericsson LG) offers all of this and more!

Check out our Cloud Phone products below


Ericsson LG iPECS Cloud system offers:

  • Call Recording with 90 days free online storage
  • Conference & video calling
  • Individual direct dial numbers
  • Mobile phone & PC Application
  • Voicemail & voicemail to email service
  • Calling Menu’s
  • CRM, Microsoft Teams and Microsoft outlook integration
  • Music on-hold & on-hold marketing
  • Hot desking
  • Call queues
  • Call Reporting
  • Online Management Portal
Cloud Phones

Frequently Asked Questions

Is VOIP right for my business?
Connectivity is key for VOIP and is reliant on a good, stable broadband connection. We can complete a free health check on your broadband to determine if your existing connection is suitable and we also offer all businesses free site surveys to see if VOIP is right for your business.

What happens to my cloud phone system if my broadband goes down?
Don't worry, there are a number of failover solutions available to ensure that you aren't left without phones should a fault ever occur on your broadband connection. One example is to have a router with a sim card slot with can utilize a 4G mobile broadband connection. If your main connection ever fails your phones can automatically switch over to the 4G mobile broadband sim card! We offer and number of failover solutions so please get in touch for further details.

How do I make changes to my cloud phone system?
iPECS Cloud comes with a super secure, easy to use online portal which can be used to quickly make any changes to the set-up of your system such as changing what phones ring at what times or the time schedule that your voicemail service is set to. You can also call our main 24/7/365 support line where we can assist with making changes remotely for you as well! 

Can I keep my phone number if I move to a hosted VOIP system?
Yes! We can port all numbers onto the iPECS Cloud platform, whether you are moving from another cloud system or directly from your existing ISDN2 or analogue phone lines. We can ensure that your new cloud phone system is set-up alongside your current system initially to ensure you have no downtime as part of the process. We also provide full staff training to ensure that your transition to cloud is as easy as possible.

Want to talk to us?

For more information contact us on