Redline Telecom is a well established, local independent business based in Herefordshire. With over 20 years of experience in the telecoms industry we are market leaders when it comes to fixed line, mobile and broadband solutions for all different sized enterprises. We also specialise in the supply and maintenance of telephone and hosted VOIP systems.
Our friendly staff are always on hand to advise and offer support to our customers and our Walk in Office based in Hereford City Centre gives us the perfect platform to be able to offer a face to face experience which can often fall short from other communication businesses.
If you’ve currently got a traditional analogue phone line (including ISDN), you may be aware it's due to 'switch off' in 2025. With the UK’s analogue network being switched off businesses may need to upgrade or replace their current telephony systems to IP alternatives. This change will also effect traditional ADSL and FTTC broadband products
We work with lots of different businesses of all sizes. Whether you are just starting up, moving to a new space or expanding and require additional lines we can work to your exact requirements.
We can help with mobile phones, fixed lines, broadband, telephone systems, hosted VOIP systems and inbound call management.
Based in Herefordshire we have clients all over the UK including Worcestershire, Gloucestershire, Ross on Wye, Leominster, Ledbury, Brecon, Builth Wells, Monmouth and Abergavenny.
The 1040i means business and is fully expected to become the workhorse of the 1000i range. A perfect blend of user-programmable buttons, fixed features and large, clear colour display make it the ideal phone for desk-based workers who are dealing with a high volume of days during the average working day.Read More View Specs
With all our billing done in-house here in Hereford our customers can benefit from unrivalled billing analysis and alerts and for any queries outside office hours all customers have access to our 24/7/365 helpline.
Our team of telecoms engineers are also here to help with any internal cabling issues you may have or of course assist with premises relocations and your telephone system and cloud phone system needs.
Redline are a great company, we have worked with them for over 20 years, they look after all of our landline and mobile communications, electric & gas unities, transport tracking and planning the personnel service and back up you get from the team is second to none, highly recommended.Edward Gough - Beacons Food
The whole team have been amazing. They advise on the best solution for you, yet do not push for the most expensive. They have even jumped through hoops when we were changing provider to them and our previous provider cancelled our BroadbandNathan Jackman-Smith - Jackson Property
We've been with Redline for several years now, and they have always provided first class service. Nothing is too much trouble, and they always give sound advice based on our requirements. We've just upgraded to their new iPECS system, which is fantastic. Support is top notch too, as you know you're getting someone who knows your business and your system, which is much better than a call centre style support system.Andy Furniss - Indigo Green
Great help, friendly and always find the best solution for your business at a competitive rate.Tom Price - Russell Price Farm Services Ltd
After struggling with our phone system for years having constant problems with a total lack of service, we recently switched to Redline and we wish we had done it sooner! The implementation was seamless and they are always at the end of the phone to help us. None of this waiting around for days while tickets are logged etc, just people who want to help. We wouldn't hesitate to recommend them.Emma Thomas - Watkins Thomas Ltd
We've been working with Redline for a number of years now for the supply & support of our fixed line services and business mobiles and they have always been really helpful. That made it an easy decision to use Redline when we knew that we needed to upgrade our telephone system. With the internal changes that we have been making at the company our new cloud system has given us great flexibility. We now have the ability to choose which of our two numbers we dial out on & we have been able to set-up separate time schedules & voicemails so that we can improve on the call handling experience for our customers and ensure that all calls are routed and dealt with by the correct members of staff.Avril Morgan - MF Freeman Group
I administer a broadband grant scheme in the Marches area. I have nothing but good feedback about how Redline have communicated with us and their clients and they have always been timely and proactive in their responses. They are a thoroughly professional outfit and are a pleasure to deal with.Marcus Harrison - Herefordshire Council
We brought Redline in to consolidate our phone and broadband requirements and slim a phone system down.
They were exceptional, Alex and the team made the transition from old system to new system completely trouble free. Their advice wasn't based on upselling but met our requirements exactly. We couldn't be happier, everything works as it should from the outset. Their support with getting everyone up to speed with the new system was excellent.
we really cannot recommend them enough. We also made massive savings over our old system. And best of all, they are a local service.HamsterS79
Easy transition from our current supplier over to Redline. Handled very professionally and with great ease. Would highly recommend them to other businesses. Very competitively priced.Jo Limrick - Treelinks
Redline supply all the telecoms for my shop as well as my business mobiles. They're always on hand to give expert advice and I love the option of being able to come into the walk-in office for support. Thanks again, Mike.Mike Gell