About us

Redline are Herefordshire’s telecoms experts trusted by over 1000+ businesses

Our history

With over 25 years of experience in the telecoms industry we offer a comprehensive range of fixed line, mobile and broadband solutions for all businesses as well as specialising in the supply, installation, and maintenance of telephone and cloud phone systems.

From a background in Mobile Communications the provision of Fixed Line Services and Telephone Systems was a natural progression for us here at Redline. Our team based in our walk-in office on Commercial Road in Hereford offer our customers that unique face to face support that many communication companies fail to offer in this day and age.

Whether you are starting a new business, moving premises or adding additional lines we can help find the most efficient and cost-effective solution for your requirements. Our customers range from those with a single line and broadband, to national and international businesses with multiple sites.

With all our billing done in-house here in Hereford our customers can benefit from unrivalled billing analysis and alerts and for any queries outside office hours you have access to our 24/7/365 helpline. Our team of engineers are also here to help with any internal cabling issues you may have or of course assist with premises relocations or your telephone system and cloud phone system needs.

If you are based in Hereford, Worcester, Leominster, Ross-on-Wye, Ledbury, Abergavenny, Wales, or in fact anywhere throughout the UK get in touch with our team here in Hereford and let us provide the support you need.

We help businesses of all sizes

Our address

13 Commercial Road, Hereford HR1 2BB

Get in contact

Meet our amazing team

At Redline Telecom, our team is the backbone of our success. Each member contributes expertise and dedication, ensuring seamless service delivery and innovative solutions for our clients.

Edward James


Colin James


Alex Simmonds

Sales Director

Lisa Berkeley

Sales Manager


Sales Advisor

Jake Roberts

Telecom Engineer

Jaydon Burnley

Telecom Engineer

Sally James

Billing Advisor

Our Services

Business phone systems

Remote working


Call Management

Lines And Calls

Mobile Solutions

Karen Powell
Karen Powell
We've been working with Redline for a number of years. They manage all of our phone systems including our company mobiles. We have always found the service exceptional with very friendly staff who always go the extra mile. Highly recommended. MD CXCS
Atrium Conservatories
Atrium Conservatories
Redline were so efficient from first contact right up until installation. They assisted with some teething problems following installation (not teething problems with the new installation but problems caused by our existing technology). They've saved us a fortune already as we as a company were paying over £350 a month for our telephone contract but now we're paying a fraction of that. Highly recommend. Special thanks to Holly and Jake
Alistair Leary
Alistair Leary
Excellent service from start to finish. Great customer service skills, very knowledgable with any technical help required. Would highly recommend. Alistair Leary Serenity Funeral Services Hereford
sylvie Mills
sylvie Mills
Redline are an amazing company who never fail to provide exactly what you need in terms of business and personal communications. Where every major telecoms company failed us, Redline resolutely worked to find a solution and saved my business thousands and helped me provide a very important service to vulnerable clients. Highly recommended, they are my go-to providers now and I will not change. 10 out of 10.
Julie Bagley
Julie Bagley
We recently had a new phone system installed by Redline, their service was excellent and the engineer Rhys was helpful, polite & explained how to use the system concisely & patiently, thank you Rhys
Jack Rodell-jones
Jack Rodell-jones
Been with redline for over 3years now and the service has been perfect. Alex Simmonds utilised his wealth of knowledge to find us the perfect package he knew would be right for our business. Installation and aftercare have been stellar with every issue dealt with within minutes. Highly recommend this local company that has the service to match the market leaders!
We have just updated our phones and changed the network supplier with the help of Redline Telecom. Their service was excellent without any limit on their time spent ironing out all of the issues associated with a new phone set-up. The engineers Rhys and Jake were excellent the day of installation. I would recommend Redline Telecom without hesitation.
Sarah Morant
Sarah Morant
We had a great experience when changing our phone system recently. Rhys was particularly helpful and patient and went through the new processes in great detail. Thank you.
Toni Barnett
Toni Barnett
We use Redline for all our phone and internet requirements. Customer service is amazing, very reliable, always willing to go that extra step. Highly recommend. Jake especially has been so patient and helpful when fitting our new telephone system. Thank you.

Our partners

Just a few of the partners we work with.