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Business Telephone Systems

We have the right telephone system and complementary technology to suit your needs.

Here at Redline we have our own team of engineers based here in Hereford who are experts in the supply, installation and maintenance of business telephone systems. Whether you’re looking for cloud phone system (also known as VOIP), hybrid or on-premise business telephone system, we can advise you on the best fit for your business.

Remote Working

Is your business set-up for remote working? We have a range of remote working solutions available!

Remote working is now more prominent than ever and it’s critical that your business has a flexible telecoms set-up in place so that it’s quick and easy for your staff to work remotely whether it be from home or whilst on the move!

Call Recording

What is call recording?

Choosing a phone system or cloud system with call recording means you can automatically capture every telephone conversation that takes place within your business and replay them at the touch of a button. This can include both internal and external telephone calls.

Mobile and PC Integration

Remote working is now more important than ever.

Remote working is now more important than ever and it’s critical that your business has a flexible telephone system that makes it quick and easy for your staff to connect and work remotely whether they are connected to their home Wi-Fi or are on the move!

Music on Hold

Did you know that 34% of callers whose calls aren’t answered will not ring back?

Music on Hold is a system that allows you to create customised on-hold messages that will help to drive sales and educate your customers. MOH is targeted too; only people that call will hear your messaging, so you know it’s reaching people who care about your business.

Conference Calling

What is conference calling?

Conference calling allows multiple people to join a call at any one time. Whether the participants of the call are sat next to each other in the same office, in different cities, or halfway across the world, a conference call will mean you can keep connected easily.

Telecoms Engineers & Maintenance

Our engineers are specialists in the Ericsson LG telephone system.

Our engineers are specialists in the Ericsson LG telephone system and cloud phone system range but as we are completely independent, we are therefore not restricted to any manufacturer or product range. Our approach is to listen to your requirements and give you all possible solutions providing you with the information to make an informed decision for your business.

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