We have direct partnerships in place with some of the UK’s leading internet service providers including Zen and EntaNet to ensure that we can offer our customers an extensive range of broadband products backed-up with 24/7/365 support and the ability to provide instant diagnostics on any faults. We also work with a number of smaller partners who have installed their own Fibre networks into business parks and areas where Openreach haven’t yet reached with traditional fixed line Fibre Broadband products.
All of our WLR (wholesale line rental) products are routed over the BT Openreach network. This enables us to have direct access into the Openreach portal giving us the ability to perform instant line tests for our customers and report line faults to Openreach. We can also order new lines for our customers and even add call features to their lines such as caller display and call diversion features.
We are an Ericsson-LG iPECS approved provider with our own team of telecoms engineers. We have a direct account with the UK’s sole UK distributor for Ericsson-LG technology for all of our customers telephone system and cloud phone system requirements. Ericsson-LG Enterprise is one of the World’s most innovative unified communications companies, empowering enterprise customers and telecommunications operators around the world with a full range of cutting-edge wired, wireless and optical telecommunications and networking technologies.
We have wholesale agreements in place with the UK’s three largest mobile networks in EE, Vodafone and O2. This enables us to offer our customers fantastic flexibility and highly competitive pricing to go alongside our 20 years of industry experience. All of our billing is done in-house which gives us increased control for being able to support our customers and quickly make changes to their accounts for things such as sim swaps or adding call barrs and spend caps for example.