Redline Telecom, 13 Commercial Road, Hereford HR1 2BB

Tel: +44 (0) 1432 367188

info@redlinetele.com

We are Hereford’s experts in hosted VOIP solutions! 

 

With the closure of the Openreach ISDN network scheduled for 2025 more and more businesses are starting to move towards fully hosted cloud based systems. We've been using a hosted VOIP telephone system in our own office for 8 years now and over half of the systems that we install are now hosted VOIP solutions.

 

Not only do the latest VOIP (Voice over Internet Protocol) systems have exceptional call quality but they are packed full of features giving your business the perfect call handling experience.

 

Hosted VOIP systems can give the flexibility that many traditional systems are unable to provide. As long as you have a stable broadband connection you can simply plug your handset in anywhere and start making calls from your virtual cloud based number.

'eve' is an intelligent cloud-based IP Telephony Service providing the highest available voice clarity on every call, everywhere. With a state-of-the-art portal and desktop app, 'eve' gives businesses the flexibility that the modern working environment demands. 

Having been involved in the design and launch of the system our team in Hereford have direct access to the development and programming team. Unlike other VOIP networks the data centre in which your calls are routed is fully UK based meaning VOIP is more reliable than ever.

'eve' comes with a super secure, easy to use online portal which can be used to quickly make any changes to the set-up of your system such as changing what phones ring at what times or the time schedule of your voicemail service.

'eve' comes packed with features such as music on-hold, call recording, voicemail, voicemail to email, instant messaging, call queues and wallboards, calling menus and much, much more! There's even a mobile app so that you can make and receive calls on your office extension number from your mobile. 

"eve has allowed us to have all the features of a traditional on-site telephone system at the fraction of the cost. The flexibility it has given our business is great as I can now have my office extension number working from my mobile."

Toby - Jenkinson Builders

YEALINK HANDSET RANGE 

  • Is VOIP right for my business?
    Connectivity is key for VOIP and is reliant on a good, stable broadband connection. We can complete a free health check on your broadband to determine if your existing connection is suitable and we also offer all businesses free site surveys to see if VOIP is right for your business.
  • What happens if my broadband connection goes down?
    Don't worry, there are a number of failover solutions available to ensure that you aren't left without phones should a fault ever occur on your broadband connection. One example is to have a router with a sim card slot with can utilize a 4G mobile broadband connection. If your main connection ever fails your phones can automatically switch over to the 4G mobile broadband sim card! We offer and number of failover solutions so please get in touch for further details.
  • How do i make changes to my VOIP system?
    eve comes with a super secure, easy to use online portal which can be used to quickly make any changes to the set-up of your system such as changing what phones ring at what times or the time schedule that your voicemail service is set to. You can also call our main 24/7/365 support line where we can assist with making changes remotely for you as well!
For more information contact us on 01432 367188 or GO TO CONTACT PAGE