Redline Telecom, 13 Commercial Road, Hereford HR1 2BB

Tel: +44 (0) 1432 367188

[email protected]

If you’re looking for a landline or new telephone number for your business then you’re in the right place!


Whether you are in Hereford, Ross-on-Wye, Ledbury, Leominster, Worcester, Gloucester, Monmouth,  Abergavenny, Builth Wells– or anywhere else in Herefordshire, Wales and the West Midlands– we’re here to help!


Many businesses especially start-up businesses automatically contact BT when they have a requirement for new telephone lines and numbers. Since the deregulation of the telecoms industry in the UK this is not necessary, businesses can choose who they order their lines with just as they choose who they pay their line rental and call charges to, there’s no preferential treatment by Openreach!

At Redline we can help with all new installations and moving premises, we research the technology available and present all of the possible solutions whether it be analogue lines, ISDN2, ISDN30, SIP Trunks or Hosted Telephony to ensure that you not only get the best solution for today but also for the future.

We work with:


Openreach Herefordshire
SIP Trunks

“Redline take care of all our fixed lines and business mobiles and have also installed a brand new telephone system into our office. We love being able to deal with a local company offering great support.”

Lynda - William Powell & Son’s (Builders) Ltd
Give our team in Hereford a call for a chat about your requirements and let us complete a free audit to help find any potential savings and service improvements available to determine exactly how we can help – 01432 367188

As an independent business we can respond quickly and effectively, whatever the problem. If you are looking for a new provider - you may be looking for a better deal - or you may be unhappy with the service you are receiving – our Hereford based team are here to support you.

With direct access into the Openreach portal we can report line faults and even add and remove features such as caller display and call diversion. There’s no need to wait hours on-hold to companies like BT and we have a 24/7 support service for those issues outside office hours.


  • Who do I call if there is a fault on my line?
    All of our customers have access to our 24/7/365 helpline. Simply give us a call and our team in Hereford can perform a line test, report any issues with Openreach, book Openreach engineer appointments and of course keep you updated on the entire process! There's no waiting hours on-hold, all of our calls are answered within 10 seconds!
  • How do i receive my monthly invoices?
    All of our monthly invoices are sent out by email on a monthly basis. every customer also has access to an online billing account in order to access things such as historic invoices. With all our billing done in-house here in Hereford our team can supply you with expert billing analysis and give you live usage alerts in order to help keep your costs down.
  • Will I save money by switching my lines to Redline?
    We offer all potential customers a free, no-obligation audit service. This helps us compare our costs with the rates that you are currently paying and it also enables us to identify any potential service improvements available to you as well finding any services that may no longer be required.
For more information contact us on 01432 367188 or GO TO CONTACT PAGE