Redline Telecom, 13 Commercial Road, Hereford HR1 2BB

Tel: +44 (0) 1432 367188

[email protected]

Connectivity is absolutely vital for all businesses in the modern world and it is important to remember that not every broadband connection is the same.

From standard ADSL broadband to FTTC (Fibre to the Cabinet), FTTP (Fibre to the Premises), FTTPoD (Fibre to the Premises on Demand), Leased Lines (DIA), EFM (Ethernet First Mile), G Fast, Mobile Broadband and Satellite Broadband services, we can help you find the correct solution that suits the requirements of your business. Whether you need connectivity for making telephone calls, transmitting data, connecting to the internet or all of these, our team in Hereford will find you the most efficient solution. 

Many businesses who are totally reliant on their broadband connection often don’t consider the consequences if a fault ever occurs giving them a temporary loss in service. Our team in Hereford can also assist in finding you the correct failover solution for your business whether it be a back-up ADSL connection or a mobile data sim card inside your broadband router.

What products do we offer? 

ADSL Broadband

ADSL broadband is a connection provided over a standard analogue phone line, normally routed over the Openreach network. The speed of ADSL broadband connections typically depends on how far away you are from the telephone exchange with the maximum download speeds varying from 1mbps to 24mbps with the upload speeds around 1.5mbps.


FTTC Broadband (Fibre to the Cabinet)

Similar to ADSL broadband, a Fibre to the Cabinet connection is run over a standard analogue phone line which is then connected to a local disruption point such as a roadside cabinet for example. From here a fibre optic cable is in place back to the local telephone exchange allowing for download speeds of up to 80mbps and upload speed of up to 20mbps depending on how far away you are from the cabinet.


FTTP Broadband (Fibre to the Premises)

A Fibre to the Premises connection is a pure fibre connection from the local telephone exchange directly into your business. This cuts out the need to run the connection over an analogue phone line allowing for a more stable connection with far greater speeds. Typically the download speeds on an FTTP connection range from 80mbps to 330mbps, but in some areas you can get download speeds up to 1000mbps and upload speeds up to 200mbps!


FTTPoD (Fibre to the Premises on Demand)

FTTPoD is a service than can be requested in areas where slower Fibre to the Cabinet connectivity existing with typically no access to a direct Fibre to the Premises service. If the service is showing as available for your business a survey can be requested to help highlight the potential installation costs. Let our team in Hereford check whether your business can access this service.


Leased Lines (DIA)

A service you will typically find in most medium to large business and organisations. A DIA fibre leased line allows for uncontended, symmetrical upload and download speeds, ranging anywhere from 20mbps/20mbps all the way to 1gbps (1000mbps/1000mbps). This dedicated connection allows for maximum reliability as you don’t share the connection with any other businesses so the speeds won’t fluctuate. Pricing can depend on the location of your business but there are various funding options available such as the government Gigabit Broadband Voucher Scheme which can help bring down the cost of installation.


EFM (Ethernet First Mile)

Ethernet first mile is a type of leased line technology which provides symmetrical bandwidth at speeds up to 20mbps. The service is covered by an SLA guarantee and although the speeds are a lot lower than a standard leased line the service can be supplied at a fraction of the cost. EFM is presented as an Ethernet connection inside your businesses premises.


G Fast 

G Fast is a relatively new concept only available in limited areas. It uses existing FTTC (fibre to the cabinet) infrastructure and works in in a similar way by routing the connection into your business over an analogue phone line and special equipment is fitted into the cabinet to change frequencies and increase the speeds that are available.



Satellite broadband gives an option for those businesses located in remote areas who only have access to really slow fixed line broadband speeds or in some case where fixed line broadband solutions aren’t available at all. The service uses a satellite dish to transfer data to and from a specially installed dish at your business. 


Mobile Broadband 

With unlimited data options now available mobile broadband is now a highly cost-effective solution, especially in areas which don’t have access to good fixed line broadband speeds. This solution uses the 3G, 4G, or 5G mobile network using a sim card exactly like you would find in your mobile phone and can also provide a fantastic failover solution for businesses should the main broadband connection ever go down.  The speeds vary depending on the network overage in your area but the download speeds on 4G will typically be between 10mbps & 60mbps for example. 


For those customers with poor broadband speeds there are various funding options available to help improve your connectivity such as the government Gigabit Broadband Voucher Scheme and the Fastershire Broadband Grant Scheme. Get in touch with us for further details!

What our clients say about Redline

"We approached Redline to initially handle the VOIP system at our new admin office, after speak to Alex and listening to his advice they not only supplied us a great VOIP system they also supplied our Fibre to Premises at a price which could not be beaten. The communication during the order process and the initial set up was flawless, and from what we can see so far the after sales service follows the same professional trend. Very satisfied customer."

Oli - Tailored Imports Ltd
Give our team in Hereford a call to discuss the broadband options available to your business: 01432 367188

Broadband Frequently Asked Questions

  • What broadband services are available for my business?
    The connectivity that is available to your business can depend on a number of things such as the surrounding infrastructure, location of your premises and what services you already have in place. We offer all businesses free broadband health checks so please get in touch with our team in Hereford and we can look at the best options available for your business.
  • Can i transfer my existing broadband service over to Redline?
    Yes you can! If your business has a FTTC (fibre to the cabinet), FTTP (fibre to the premises) or a standard ADSL broadband circuit then we are able to migrate the existing service across to Redline. Get in touch with our team in Hereford for a quote: 01432 367188
  • What happens if a fault occurs on my broadband?
    All of our customers can call our main 24/7/365 support line in order to report broadband faults. Our team are able to complete a number of remote tests and if required can report the fault to Openreach and book appointments for Openreach engineers. We also work closely with a number of IT companies in Herefordshire who can assist with your internal set-up and configuration.
For more information contact us on 01432 367188 or GO TO CONTACT PAGE