They do however provide some other great benefits to businesses such as memorable numbers or giving your business a local presence by selecting an area code from another region.
MiContact, Redline Telecom’s inbound call management solution, contains a suite of web-based, inbound call control functions which use virtual numbers that simply point to an underlying telephone number such as a fixed line or mobile number.
Existing numbers can be ported into the service, so there’s no need to ever change your customer contact number again and your details can remain the same even if you relocate to a new geographic area.
Standard functions on our platform include one to one, one to many and time-based routing, voicemail to email and call recording, while more specialist features such as whisper introduction, multiple call destination routing and bespoke call centre solutions are also available.
This comprehensive, flexible product set is supported by a full on-line statistics and reporting package backed up by our team based here in Hereford. Whether you’re starting a new business and require a local geographic number, your business is moving premises or you simply no longer require a fixed line then our MiContact inbound call management service is the perfect solution.